Privacy Policy
At PrintProof Lab, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a material for testing, contact us, or use our material database and reports.
Information We Collect
We may collect basic information when you interact with our website, including your name, email address, company name, supplier details, product information, website URL, phone number, and any message or files you submit through our forms.
If you submit a material for testing, we may also collect information about your material type, product claims, technical documents, testing goals, urgency, and related supplier details.
If you submit a material for testing, we may also collect information about your material type, product claims, technical documents, testing goals, urgency, and related supplier details.
How We Use Your Information
We use the information you provide to respond to enquiries, review supplier testing requests, manage submitted materials, prepare testing reports, publish material scorecards, improve our testing process, and communicate updates about your request.
We may also use non-personal information to improve website performance, understand how visitors use our platform, and make our material database more useful for makers, creators, engineers, buyers, and suppliers.
We may also use non-personal information to improve website performance, understand how visitors use our platform, and make our material database more useful for makers, creators, engineers, buyers, and suppliers.
Material Testing Submissions
When you submit a product or material for testing, PrintProof Lab may use the provided information to evaluate, document, and publish test results. Published reports may include material name, supplier name, material category, score data, photos, testing notes, and performance summaries.
We do not publish private contact details such as email addresses, phone numbers, or internal messages unless permission is given.
We do not publish private contact details such as email addresses, phone numbers, or internal messages unless permission is given.
File Uploads and Documents
If you upload technical documents such as TDS, SDS, product sheets, images, or supporting files, these may be used only for reviewing and documenting the submitted material. We take reasonable steps to protect uploaded documents and avoid sharing private files publicly without approval.
Email Communication
We may contact you by email regarding your enquiry, supplier submission, testing request, report status, or platform updates. You can request to stop receiving non-essential communication at any time.
Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behavior, improve user experience, monitor page performance, and improve content. These tools may collect anonymous information such as browser type, device type, visited pages, and general usage activity.
You can disable cookies through your browser settings, but some website features may not work properly.
You can disable cookies through your browser settings, but some website features may not work properly.
Data Sharing
PrintProof Lab does not sell personal information. We may share limited information with trusted service providers when needed for website hosting, analytics, email delivery, file storage, form processing, or technical support.
We may also disclose information if required by law or to protect our website, users, or business operations.
We may also disclose information if required by law or to protect our website, users, or business operations.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to supplier websites, material manufacturers, external resources, or third-party platforms. We are not responsible for the privacy practices or content of those external websites.
Independent Testing Disclaimer
PrintProof Lab is an independent material testing and benchmarking platform. Test results, reports, and scorecards are intended for practical comparison and decision-making. They are not certified engineering approvals, regulatory certifications, or safety compliance documents.
Your Rights
You may contact us to request access, correction, or deletion of your personal information. We will respond to reasonable requests in accordance with applicable privacy requirements.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, testing process, or legal requirements. The latest version will always be available on this page.